BakersGas.com accepts returns up to 14 days after you receive the product. The item(s) will require an RMA number from a BakersGas.com representative. The item will also need to be in the original packaging, unused and unaltered. Any item(s) that has

<p id="isPasted" style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-top: 1.125rem; margin-bottom: 1.125rem; color: rgb(77, 77, 77); font-family: Slate, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;">BakersGas.com accepts returns up to 14 days after you receive the product. The item(s) will require an RMA number from a BakersGas.com representative. The item will also need to be in the original packaging, unused and unaltered. Any item(s) that has been sent back to Baker&#x2019;s Gas as a return without an RMA number from a BakersGas.com representative will not be processed as a return or refunded.<p style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-top: 1.125rem; margin-bottom: 1.125rem; color: rgb(77, 77, 77); font-family: Slate, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;">For more information on a potential return, please refer to our Return Policies&#xA0;<a href="https://bakers-gas-welding-supplies-inc.myshopify.com/pages/bakers-gas-return-policy" rel="noopener noreferrer" style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); background-color: transparent; color: rgb(59, 123, 247); text-decoration: none; transition: color 0.1s ease 0s;" target="_blank" title="Baker&apos;s Gas Return Policy">here</a>.

What is your return policy?

If there are any issues with your order such as missing items, quantity shortage, damaged items (see below for more info), or incorrect items please reach out to a BakersGas.com representative to resolve it.

<p id="isPasted" style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-top: 1.125rem; margin-bottom: 1.125rem; color: rgb(77, 77, 77); font-family: Slate, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;">If there are any issues with your order such as missing items, quantity shortage, damaged items (see below for more info), or incorrect items please reach out to a BakersGas.com representative to resolve it.

What steps should I take if I have a problem with my order?

The easiest way to take care of an order that is damaged is to refuse delivery if possible. If the item has been delivered and is damaged, please visit the shipping carrier’s tracking page for the shipment using your unique tracking number and file a

<p id="isPasted" style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-top: 1.125rem; margin-bottom: 1.125rem; color: rgb(77, 77, 77); font-family: Slate, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;">The easiest way to take care of an order that is damaged is to refuse delivery if possible. If the item has been delivered and is damaged, please visit the shipping carrier&#x2019;s tracking page for the shipment using your unique tracking number and file a claim and reach out to a BakersGas.com representative with 48 hours. BakersGas.com will work to resolve the issue as quickly as possible, but timelines are subject to change based on shipping carriers. If it after 48 hours we are not able to process a claim.<p id="isPasted" style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-top: 1.125rem; margin-bottom: 1.125rem; color: rgb(77, 77, 77); font-family: Slate, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;">All freight you must inspect before signing and accepting. Refuse any package that is damaged. Once you sign for a freight package you are accepting as is.

What should I do if my order is damaged when it arrives?

If your machine is defective and is still within the manufacturer’s warranty window, the first step is to reach out directly to the manufacturer. Please allow the manufacturer to troubleshoot with you to see if the item is defective due to user error

<p id="isPasted" style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-top: 1.125rem; margin-bottom: 1.125rem; color: rgb(77, 77, 77); font-family: Slate, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;">If your machine is defective and is still within the manufacturer&#x2019;s warranty window, the first step is to reach out directly to the manufacturer. Please allow the manufacturer to troubleshoot with you to see if the item is defective due to user error or simple correction. Many issues with machines can be fixed over the phone.<p style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-top: 1.125rem; margin-bottom: 1.125rem; color: rgb(77, 77, 77); font-family: Slate, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;">If the manufacturer decides that the issue falls under warranty, please contact a BakersGas.com representative&#xA0;with the serial number of your item&#xA0;and notify them of the issue. BakersGas.com will be your point of contact between yourself and the manufacturer, and will work to resolve the issue as quickly as possible. Warranty replacements&#xA0;timelines are subject to change&#xA0;depending on the manufacturer/availability of the item.

What should I do if my machine is defective and is not working properly?

Baker's Gas

Returns, Exchanges, Order Issues, etc.

Can I amend my order to be picked up at my local UPS Customer Service Center?

Can my shipping and billing addresses be different?