Baker's Gas

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If an order has yet to ship and you would like to add another item, please reach out to a BakersGas.com representative to complete this request. Please note that this additional item may affect the processing time and delay your order from shipping o

I forgot to add an item to an order that has yet to ship. Am I still able to adjust the order?

Orders

Can I amend my order to be picked up at my local UPS Customer Service Center?

Can my shipping and billing addresses be different?

Can I cancel my order?

Am I able to submit PO’s for items on BakersGas.com?

If an item is not listed on BakersGas.com, are you still able to get it for me?

Am I able to place an order over the phone?

Does BakersGas.com price match other deals?

Does BakersGas.com offer Free Shipping?

Has my order shipped yet?

How long will it take for me to receive my order?

Will I have to sign for my order when it arrives?

Does BakersGas.com ship internationally?

Shipping

What is your return policy?

What steps should I take if I have a problem with my order?

What should I do if my order is damaged when it arrives?

What should I do if my machine is defective and is not working properly?

Returns, Exchanges, Order Issues, etc.

Will there be sales tax charged on my order?

I am trying to place an order, but there is a “Payment Processing Error”. How do I proceed with my order?

Can I set up a Charge Account to use with BakersGas.com?

Which methods of payment does BakersGas.com accept?

Is my credit card information secure on BakersGas.com?

Am I able to finance my purchase through BakersGas.com?

Payments, Taxes, etc.

I just received a call from BakersGas.com. Why?

I received an email asking for proof of ID? Why is this needed?

Standard Processes

Are you able to help me out with getting my machine repaired?

Machine Servicing

I forgot to add an item to an order that has yet to ship. Am I still able to adjust the order?Updated 3 years ago