Baker's Gas logo
Baker's Gas logo

All articles

Orders

Can I amend my order to be picked up at my local UPS Customer Service Center?

If you would like to amend your order and have it delivered to your local UPS facility, please contact a BakersGas.com representative to place this request. In order to protect the customer, we only allow for this to be changed by a BakersGas.com rep

Can my shipping and billing addresses be different?

Both your shipping and billing addresses are able to be different, but you may be contacted via email or phone call by a BakersGas.com representative for further clarification on your order and to verify both addresses.

Can I cancel my order?

Most orders are processed immediately and are set to ship same day. If you need to request an order cancellation, please reach out to a BakersGas.com representative via email. ([email protected]) If an order has already shipped, you will need to

I forgot to add an item to an order that has yet to ship. Am I still able to adjust the order?

If an order has yet to ship and you would like to add another item, please reach out to a BakersGas.com representative to complete this request. Please note that this additional item may affect the processing time and delay your order from shipping o

Am I able to submit PO’s for items on BakersGas.com?

Formal PO’s can be submitted for orders placed with BakersGas.com. Please send your company’s PO to our support team at [email protected]. If you are a charge customer with Baker’s Gas, your account will be billed for the items in the PO. If you

If an item is not listed on BakersGas.com, are you still able to get it for me?

If there is an item currently being produced by a manufacturer/brand that BakersGas.com is currently stocking, there should be no issue in getting it for you. This does not extend to any discontinued items as they are no longer in production. If ther

Am I able to place an order over the phone?

A BakersGas.com representative would be happy to take an order over the phone during our standard business hours. Our hours are Monday – Friday, 8a-5p EST.

Does BakersGas.com price match other deals?

We will match any price, provided that it meets our minimum pricing requirements. We reserve the right to accept or decline any price matching request. We also must be able to verify the price. If we match a price on a competing website it automatica